FAQ

Frequently Asked Questions

About Our Company

Medicine all days (MAD) is a distinguished business player having unparalleled capabilities in supplying Generic Pharmaceutical Medicines.

At Medicine all days(MAD), we constantly work towards ensuring access to high quality and affordable medicines to support patients in need. Which is why, we have been trusted by health care professionals and patients across geographies for the last 4 Years.

Our Company Provides , Its Quality And Affordable Supply Of Generic Drugs And Formulations To Patients Across The World Wide.

All The Products from All days Medicines Stores  are  Manufactured In Facilities  approved by international regulatory agencies including USFDA, UK-MHRA, WHO-Geneva, MCC South Africa, MOH – Saudi Arabia, MOH- UAE, MOH- Belarus, MOH- Ukraine, INVIMA- Colombia, National Drugs Authority (NDA) Uganda, Food and Drugs Board, Kenya; Pharmacy Board, Tanzania FDA, etc.

All Our Operations at Medicine all days Are Constantly Monitored And Overseen By A Group Of Qualified Personnel,.

That All Orders Are Packed As Well As Supplied In Accordance With The Requirements Specified – Quality, safety efficacy.

Please Be Mindful Of the Fact That Most Medications Available On This Website May Require Prescriptions from a Licensed Pharmacist or Doctors.

Yes, Medicine All days  Is A Legitimate Company That Has Been Active In The Market Since The Year 2016. Our Core Objective Is To Ensure Consumer Safety And Satisfaction No Matter What! The Fact That We Value Our Customers Can Be Comprehended From the Simple Fact All Our Services Are Protected By McAfee Secure and Control Scan (Both Are Usually Deemed the Industry Gold-Standards For E-Commerce Websites).

Both These Services Monitor Our Website All 24 X 7 .Not Only That, On A Closer Look, You Will Also Notice That All The WebPages Ion Our Site Have Proper SSL Certificates, Meaning Any Personal Info That You Share With Us Is Promptly Encrypted Before Being Transmitted. Therefore, Our Customers Can Always Be Sure That At Medicine All days, They Will Always Get What They Pay For.

However, We Advise You To Not Take The Aforementioned Words At Their Face Value . Look For Our Client Testimonial On The Web.

And By The Way, We think its Worth Mentioning That Approximately 90 Per Cent of All Our New Customers Come through Referrals of Existing Customers..

Medicine All days  Market in 2016. We have been Expanding at a Steady pace ever Since.

You Can Email Us a Scanned Copy of Your Prescription Simply To.

Because Of Legal And Ethical Reasons, You Must Produce A Prescription From A Licensed Doctor OR Pharmacist Before Being Able To Purchase A Prescription Medicine From Medicine All Days.

Medicine All Days The Safety And Privacy Of Our Customers Means A Lot To Us. That’s Why We Have Made Sure That Everything You Submit to Our Medicine All Days Company Website Is Done through SSL Encrypted & Secured with Sucuri Services. All Your Orders Are Stored In Our Database Which Can Be Accessed By Only A Few Key Staff In Addition To The Pharmacy Catering To Your Order. Under No Circumstances, Your Order And Personal Info Will Be Revealed To Any Party That Is Not Anyhow Related To The Order Fulfilment Process

All Business Inquiries Are To Be Forwarded By Email To Our Business Development Manager At support@medicinealldays.com Please Be Mindful To Include Valid Contact Information. This Is To Ensure That We Can Promptly Redirect Your Inquiry/Proposal To The Right Individual Our Staff Person.

Most Customers Can Save 35-80%, Which Can Be Hundreds Of Dollars Per Order. We also Offer Double Pills Offer on Men’s Health Products at Medicine All Days. My Store.

How Medicine All Days (MAD) Service Works?

Navigation In Our Site Is Simple – All You Need To Do Is – Access The Product Page And Browse Through All Medicines And Brands Available At Medicine All Days. Or, You Can Also Use The Built-In Search Feature In Order To Find What You Are Looking For.

However, If For Some Unfathomable Reason You Are Unable To Find The Product(S) That You Want To Order, Just Shoot Us An Email At: support@medicinealldays.com . Just Remember – Medicine All Days, You Can Stay Worry-Free When It Comes To The Apprehensions Felt By The Average Customer While Ordering Online. For Further Satisfaction, Please Have A Look At Some Of Our Customer Testimonials Section

Once You Find And Select The Product That You Wish To Order, Select The “Add To Cart” Option. This Will Lead You To The Login Or Register Page. If You Already Have An Existing Account With Medicine All Days, Then Simply Insert The Username/Email Id And Password At The Login Fields To Sign In. However, If You Are New To This Site And This Is Going To Be Your First Order, Then Click At The Sign Up/Register Button And Follow The Instructions Given. Upon Successfully Completing The Registration Process, You Will Be Able To Login And Place Your Order.

In The Event You Experience Any Difficulty – However Small Or Large – Feel Free To Contact Us At: support@medicine alldays.com – Our In-House Experts Are Available All 24 X 7 To Provide to our Assistance

Once You Place Your Order With Medicine All Days The Same Is Processed Immediately In Order To Neutralize. However, You Must Also Understand The Fact That There May Be Processing Delays Or Product Back orders At Rare Occasions Depending On The Demand And Supply At That Particular Time.
Our Primary Objective Is To Make Sure Your Orders Are Delivered To You At The Earliest Possible As Per Existing Guidelines. In The Event, There’s Any Scope for Delay, We Will Let You Know In Advance So an Alternate Arrangement Can Be Made. We Are Even Ready To Pay You A Full Refund If Required.

Once Your Order Has Been Shipped from Medicine All Days The Pharmacy Will Fetch You With An Update On The Shipping And Tracking Details. This Is To Ensure That You Can Monitor The Shipment Until Delivery. It Is, However, Worth Mentioning That Not All Shipment Can Be Tracked Right Away – Sometimes, They Are Traceable Only When Your Country’s Custom Department Clears Them.

Also, Medicine All Days Deploys A Multitude Of Shipping Methods Based On Where You Live And/or What Product You Are Ordering. Although It Does Not Usually Happen – But If For Some Unavoidable Reason Your Order Can Not Be Delivered Within The Posted Delivery Time, Feel Free To Contact Us So We Can Issue A Reship Or Trace – Or Even Refund As Per Our Existing Guidelines

This Is The Final Step To The Medicine All Days Service Process. You Receive Your Product, We Complete The Service.

We Absolutely Love This Step Because It Gives Us So Much Pleasure In Knowing That We Have Made Such A Difference In People’s Lives. It Is Here That We Encourage You To Please Send Us A Testimonial And Tell All Your Friends And Family About Our Online Medicine All Days store Service So That We Can Help Them Too!

If For Any Reason Your Order Of Prescription Drugs Is Not Successfully Delivered, We Will Of Course Reship Free Of Charge Or Provide You With A 100% Refund As Per Our Satisfaction Guarantee. We Rely On Satisfied Customers Who Use Our Medicine All Days  Store . To Stay In Business, So You Can Be Rest Assured That We Will Do Everything In Our Power To Keep You Happy And Smiling Every Step Of The Way.

Questions Related to Order

Please Allow Up To Two Weeks For Delivery Medicine All Days

Yes And No. It Depends On The Medications That Are Being Purchased Online, Their Size, The Destination Country, And The Stock Situation At The Point Of Purchase. In The Majority Of Cases Ordering A Three, Six, Or Even A Nine Month Supply Of Medications Will Not Pose A Problem, But The Pharmacy Reserves The Right To Request Additional Shipping Charges If The Order Is Too Large To Be Covered By Their Typical Shipping Fee, And As Some Countries Limit A Maximum Import Of Three Months’ Supply At A Time, The Pharmacy May Have To Split The Package Into Separate Shipments To Meet This Regulation. In This Event, We Will Contact You To Confirm Before The Order Is Dispatched.

All Medications Shipped Out By The Medicine All Days Pharmacy Have A Minimum Of 12 Months Expiry Date From The Time They Are Shipped. If You Require a Longer Expiry Then Feel Free To Contact Us and We Will Do Our Best to Assist You with Your Requirements

Please Note That the 90% Mfg in India So We Able to Provide Cheapest Cost Of Product,

To Save On Shipping And Processing, Medicine all days.Com ,Is More Than Happy To Send Multiple Prescription Medications To A Single Household Address, Even If The Medications Belong To Different People. For Example, A Husband And Wife Could Order Both Their Medications At Once And Only Pay The Shipping And Processing Fee Once.

Medicine All Days Has A 100% Satisfaction Customers  Guarantee.If For Some Reason, Your Order Does Not Show Up Or Is Damaged In Transit, We Will Ship You Another Package Or Issue You A Full Refund As Per Your Request. If However, You Received A Partial Order, We Will Issue You A Full Refund, And Then Charge Your Credit Card Again For The Remaining Balance (So You Are Fully Refunded, And Then Charged Only For The Product (S) You Received).

We Will Ask You To First Allow 30 Business Days From The Day The Order Was Shipped. If After Those 30 Days, You Have Not Received The Package, Or If You Received Any Notification That Your Package Was On Hold Or Returned To Sender, Please Send Us A Ticket (Refund Section) And We Will Take Care Of Your Request Promptly.

Please Note: If You Have Any Queries Regarding Your Transaction, Please Contact Us By Sending A Mail At support@medicinealldays.com

If Your Order Has Already Been Dispatched From The Pharmacy, Unfortunately We Cannot Issue A Refund. If Your Order Has Not Been Dispatched You Will Be Charged A $25.00 USD Cancellation Fee. If The Reason For The Cancellation Is Due To A Shortage Or Backorder Of A Medication We Will Not Charge You Any Cancellation Fees At Medicine All Days.

This Is Only Possible If You Contact Us Within 24 Working Hours. If The Order Has Been Sent To The Physician Or Pharmacy It Will Not Be Possible To Make Any Changes. We Apologize In Advance For This Inconvenience.

Questions Related To Order Status

When A Order Is In This Status, It Means That Your Order Has Not Been Approved. You May Contact Us To Complete The Transaction Process Or You May Simply Ignore The Order If You Want To Cancel The Same

When An Order Is In This Status, It Means That The Order Has Been Given To Our Pharmacist And After Reviewing The Order Details The Order Will Give To Our Dispatch Department To Ship.

The Following Reasons:
One Of The Product/s Is Out Of Stock.
Prescription Copy Has Not Been Received.
You Had Made A Request To Add Or Remove Product/S From Your Order.
If You Ever See Your Order On This Status Please Give Us A Call Or Send The Click For Mail To Sort Out Issue

Your Order Is On This Status Because You Have Chosen To Pay Through Check / Money Order Or Wire Transfer. Your Order Would Be Shipped As Soon As We Receive The Payment Of Your order(Bank).

Questions Related To Payment

CVV Is An Anti-Fraud Security Feature To Help Verify That You Are In Possession Of Your Credit Card. For Visa/MasterCard, The Three-Digit CVV Number Is Printed On The Signature Panel On The Back Of The Card Immediately After The Card’s Account Number.  The Four-Digit CVV Number Is Printed On The Back Of The Card Above The Card Account Number.

However, If For Some Unfathomable Reason You Are Unable To Find The Product(S) That You Want To Order, Just Shoot Us An Email At:support@medicinealldays.com. Just Remember – With Medicine All Days, You Can Stay Worry-Free When It Comes To The Apprehensions Felt By The Average Customer While Ordering Online. For Further Satisfaction, Please Have A Look At Some Of Our Customer Testimonials Section.

Make Sure That Our Charge Appear In Your Card Statements As Per Our Information In Mail, So, During Your Credit Card Statement, Make Sure That Its From Medicine All Days
Please Note That The Information Is Submitted Via SSL Secured, Encrypted Page And That There Is No Risk Of Fraud.

We Accepts Visa, MasterCard, Discover, Check/ Money Orders Or You Can Pay By ECheck (For USA Customers Only) & Online Banking (For 34 Countries) For Larger Orders (More Than $500 USD), We Also Consider The Use Of A Wire Transfer/ Check/ Money Order However You Should Contact Us Click For Mail Before Placing Such An Order

If You Were Double Charged Please Accept Our Sincerest Apologies. Sometimes There Is A Communication Error Between Our Website And The Bank And As A Result The Website Will Automatically Try Again Causing A Double Charge. Many Times We Will Notice This Before You Do And Refund You Immediately, However If You Notice The Error Before Us Then Let Us Know And We Will Issue The Refund Without Delay.

It Can Take Up To Seven To Ten Business Days For Your Refund To Show Up On Your Credit Card. Many Times It Will Show Up In Only Three Business Days But Sometimes There Are Bank Delays That Are Out Of Our Control And For This We Apologize In Advance. If You Have Not Received Your Refund In Seven To Ten Business Days Then Please Be Sure To Contact Us Right Away So We Can Follow Up With The Bank And Find Out Why.

Questions Related To Account

Simply Login to Your Account Where You Will Be Able To Update Your Contact Information. Please Note That If You Need To Change Your Shipping Address In The Middle Of An Order You Should Contact Us Immediately So That We Can Stop The Order Before Shipmentnials Section.

Simply Login to Your Account and Visit the “Account Details” Page. We Recommend You Choose A Strong Password For Your Account So As To Increase The Security.
Common Guidelines For Choosing Good Passwords Are Designed To Make Passwords Less Easily Discovered By Intelligent Guessing:

  • Include Numbers, Symbols, Upper And Lowercase Letters In Passwords
  • Password Length Should Be Around 5 To 14 Characters
  • Avoid Any Password Based On Repetition, Dictionary Words, Letter Or Number Sequences, Usernames, Relative Or Pet Names, Or Biographical Information (Eg, Dates, ID Numbers, Ancestors Names Or Dates, …).
  • If The System Is Case Sensitive Use Capital And Lower-Case Letters
  • Password Should Be Easy To Remember For The User

Questions Related To Shipping

Here Are A Number Of Reasons Why Your Medicine All days Order May Not Have Shipped Yet And The Easiest Way To Learn Why Is Just To Contact Us And Ask. For Quick Reference However your Best Indication Of Why Your Order Hasn’t Been Shipped Is To Check The Order Status And For The Most Part It Is Pretty Self Explanatory. For Example, If The Status Is “Incomplete Payment Process Or Want To Pay Or Pending E-Check Payment” There Is A Problem With Your Payment And You Must Contact Us To Resolve The Problem, Or We Are Still Waiting For Your Payment To Arrive In The Mail. For A More Detailed Explanation of the Various Drug Delivery Status Codes, Please See Our Order Status FAQ.

Why Would Customs Return My Package?
For Those Who Are New to Ordering Their Medications from Abroad, It Is Important to Know That All Packages Are subject To Refusal When Entering a Country’s Border. This Is By No Means A Cause For Concern. It Is Your Customs’ Job To Accept Or Deny The Mail Coming Into The Country And Medications Are No Exception. As There Is No Way For Them To Know Whether The Medications Are Legitimate, The Customs’ Officer Will Usually Return All Medications To The Origin Pharmacy As A Precaution.

What Will Happen To My Order Now?
Our Guarantee States That You Will Get Your Products And A Refused Package From Customs Is No Exception. Simply Contact Us And We Send You A Free Reshipment Of Your Order And Depending On The Availability Of Your Products In Stock, We Will Have Your New Tracking Number Sent To You Right Away.

How Long Will It Take To Receive My Reshipment Order?
The Reshipment May Take 10-20 Days To Deliver.

Will My Order Be Refused Again Upon The Reshipment?
There Is Always A Possibility That Your Order Could Be Refused Again But The Chances Are Very Slim. Typically Less Than 1% Of The Orders We Ship Are Refused By Customs.

Unfortunately You Cannot. You May Only Cancel Your Order Before It Has Been Shipped From The Pharmacy, And Even That Will Be Subject To Cancellation Fee.

Yes, The Reshipment Will Be Issued To You And We Will Inform The Tracking Number.

Please Note That We Do Ship In Small Bubble Envelopes Or Card Boxes And Do Not Enclose Any Literature About The Products.

Questions Related To Delivery

All Of Our Medications Come With The Original Instructions And Packaging That Contains The Lot Number And Expiry That Can Be Cross Checked With The Manufacturer. Our Generics Also Come In Original Packaging; However Most Of The Generics From India Come Only As The Blister Packs With The Manufacturer Information Printed Directly On The Reverse Of The Blister. You Will Never Have To Worry About The Origin Of The Medications You Order Through Medicine All Days

When You Have A Very Large Order, We May Split The Order Into Two Or More Separate Shipments Spaced Roughly 2-3 Days In Which Case You Will Receive The Remainder Of Your Order Shortly After The First Part Has Arrived.
As Always, If You Have Any Questions You May Always Contact Us And We Will Be Glad To Clarify Things For You.

The Only Instance In Which You Can Return A Medication After It Has Been Delivered To You Is If The Pharmacy Sent You The Wrong Medication Or If The Medication Arrived Damaged. In The Event Of Either Of These Scenarios, The Pharmacy Will Promptly Reship The Medication To Rectify The Mistake.
Under No Other Circumstances Can We Allow A Product To Be Returned Or Refunded Outside These Scenarios.

If Your Parcel Was Returned To The Pharmacy For Any Reason, We Can Charge You Shipping Again And Reship Out Your Package But As We Do Not Keep The Card Details Of Our Client, You Need To Contact Us by Mail To Pay The Shipping Cost. If The Consignment Was Returned To The Pharmacy Due To Our Fault, We Will Re-Ship It Without Any Charges. Please Get In Touch With Us In Either Of The Cases.

Please Contact Us Immediately So We Can Inform The Pharmacy. The Correct Medication Will Be Promptly Sent To You.

It’s Depend On Countries.
Below Are ETA For Countries Wise. Time Listed Below Are In Business Days (Mon-Fri), These Below Numbers Are Estimates Based On Our Most Common Orders.

USA 10-12 Working Days
UK 8-12 Working Days
Australia 12-14 Working Days
France 12-14 Working Days
Poland 13-15 Working Days
Czech Republic 15-20 Working Days
Russia 12-16 Working Days
Spain 14-18 Working Days
New Zealand 12-16 Working Days
Italy 15-19 Working Days

Other Questions

Yes, The Majority Of Firms Selling Drugs To Other Countries Are The Same Firms Selling These Drugs In The USA. Generally, They May Call The Drug Another Brand Name, But They Are The Same Drug Generically. In Addition we also Supply Medications Manufactured by Leading Indian Manufacturers. The Indian Pharma Industry Is The Fourth Largest In The World In Terms Of Volume. The Top Fifty Manufacturers In Terms Of Value Are:

Ranbaxy Laboratories Ltd. http://www.sunpharma.com/
Cipla Ltd. http://www.cipla.com/en/
Dr. Reddy’S Laboratories Ltd. http://www.drreddys.com/Index.Html
Nicholas Piramal India Ltd. http://www.piramal.com/
Aurobindo Pharma Ltd. http://www.aurobindo.com/
Glaxosmithkline Pharmaceuticals Ltd. http://india-pharma.gsk.com/
Lupin Ltd. http://www.lupin.com/
Cadila Healthcare Ltd. http://cadilapharma.com/
Sun Pharmaceutical Inds. Ltd. http://www.sunpharma.com/
Wockhardt Ltd. http://www.wockhardt.com/
Aventis Pharma Ltd. http://www.sanofiindialtd.com/l/pw/en/index.jsp
Orchid Chemicals & Pharmaceuticals Ltd. http://www.orchidpharma.com/
Ipca Laboratories Ltd. http://www.ipcalabs.com/
Alembic Ltd. http://www.alembic-india.com/
Pfizer Ltd. http://www.pfizerindia.com/eNewsWebsite/index.aspx
Morepen Laboratories Ltd. http://www.morepen.com/
U S V Ltd. http://www.usvindia.com/
Matrix Laboratories Ltd. http://www.mylan.in/en/company/mylan-in-india
Biocon Ltd. http://www.biocon.com/
Novartis India Ltd. https://www.novartis.com/
Torrent Pharmaceuticals Ltd. http://www.torrentpharma.com/
Abbott India Ltd. http://www.abbott.co.in/
Cadila Pharmaceuticals Ltd. http://cadilapharma.com/
Merck Ltd. http://www.merck.co.in/
Unichem Laboratories Ltd. http://www.unichem.com/
Glenmark Pharmaceuticals Ltd. http://www.glenmarkpharma.com/
Wyeth Ltd. http://www.pfizerindia.com/eNewsWebsite/index.aspx
Divi’S Laboratories Ltd. http://www.divislabs.com/
J B Chemicals & Pharmaceuticals Ltd. http://www.jbcpl.com/
F D C Ltd. http://www.fdcindia.com/
Emcure Pharmaceuticals Ltd. http://www.emcure.co.in/
Panacea Biotec Ltd. http://www.panacea-biotec.com/
Strides Arcolab Ltd. http://www.stridesarco.com/
Shasun Chemicals & Drugs Ltd. http://www.shasun.com/
Elder Pharmaceuticals Ltd. http://www.elderindia.com/
Macleods Pharmaceuticals Ltd. http://www.macleodspharma.com/
Aarti Drugs Ltd. http://www.aartidrugs.co.in/
Dabur Pharma Ltd. http://www.dabur.com/
Nectar Lifescience Ltd. http://www.neclife.com/
Ind-Swift Ltd. http://www.indswiftltd.com/
Astrazeneca Pharma India Ltd. https://www.astrazeneca.com/
Unimark Remedies Ltd. http://www.unimarkremedies.com/home.html
Jagsonpal Pharmaceuticals Ltd. http://www.jagsonpal.com/
Organon (India) Ltd. http://www.msdindia.in/Pages/home.aspx
Ind-Swift Laboratories Ltd. http://www.indswiftlabs.com/
Kopran Ltd. http://www.kopran.com/
T T K Healthcare Ltd. http://www.ttkhealthcare.com/
Neuland Laboratories Ltd. https://www.neulandlabs.com/
Hetero Drugs http://www.heteroworld.com/
Mylan Pharmaceuticals http://www.mylan.in/

We Don’t Accept Returns On Prescription Items, Because It’s Illegal For Us To Reuse Or Resell Them. If Your Prescription Order Was Damaged In Shipping Or If The Incorrect Item Was Shipped, Please E-Mail Us Immediately At Click For Mail . Please Include Your Order Tracking Number In Your E-Mail So That We May Assist You More Quickly.

  • Search For The Medicine Using Our Brand / Generic Search Option On The Home Page. Or Browse Through Categories Through The ‘Categories’ Section. You May Also Use The Brand / Generic Search Option In The ‘Product Search ’ Section. Once You Have Found Your Product / S, Click On It And You Will Be Taken To The Next Level Of The Shopping Cart .
  • Add The Desired Quantity Of The Desired Product In The Box
  • Click On ‘Add To Cart’ Button
  • Repeat Steps 1-3 For More Selections
  • Once The Selection Is Complete, Click On Checkout And Provide Personal Information And Shipping Information

We Value The Security Of Our Site. Our User Information Page And Credit Card Information Page Are Secure Pages. You Will Notice ‘Https:’ Instead Of The Usual ‘Http:’ In The Address Bar Of Your Browser. We Also Have AlphaSSL And McAfee Secure Certifications (Leading Certifications For E-Commerce Sites). We However Understand That There May Be Some People Who Are Still Uncomfortable In Sending Their Credit Card Details Over The Net. You Can Mail Us At Click For Mail For Any Clarifications.

A Prescription Is Needed For Prescription Medicines. The Same May Be Sent By E-Mail (As A Scan).

We Are The Only Online Pharmacy That Supplies Drugs From The Top Pharmaceutical Firms Of The United States From Outside Of The United States Where These Drugs Are Sold At A Much Lower Price. We May Also Provide Medicines Which Are Made By Leading Manufacturers Who Export To Most Countries at Medicine all days.